NSAH (Alliance Homes) in North Somerset
NSAH (Alliance Homes) owns 6,819 social homes in North Somerset (31 March 2026) — 60% of the district's 11,397, the largest of 41 landlords here. 33 of its homes here failed the Decent Homes Standard. Across its whole stock, 73.8% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 3 of 7 other bigger landlords in North Somerset scored higher. Source: Regulator of Social Housing.
Its homes in North Somerset
| General needs (rented) | 6,476 |
|---|---|
| Supported housing | 86 |
| Housing for older people | 0 |
| Shared ownership and other low-cost home ownership | 257 |
| Failing the Decent Homes Standard (here) | 33 |
How it performs (whole landlord, 2024/25)
| Measure (all of NSAH (Alliance Homes)'s homes, not only North Somerset) | NSAH (Alliance Homes) | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 73.8% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.5% | 0.5% |
| Non-emergency repairs within target (RP02) | 56.2% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 89.3 | 53.9 |
All Tenant Satisfaction Measures of NSAH (Alliance Homes), 2023/24 and 2024/25
Other bigger landlords in North Somerset
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Housing 21 | 156 | 89.8% |
| Anchor Hanover Group | 287 | 86.1% |
| LiveWest Homes | 1,762 | 85.9% |
| Curo Group (Albion) | 670 | 70.3% |
| Places for People Group | 159 | 64.3% |
| Sovereign Network Group | 285 | 63.1% |
| Stonewater | 387 | 61.8% |
Where else NSAH (Alliance Homes) owns homes
4 other areas, 7,284 social homes in total. Largest:
- South Gloucestershire 219 homes
- Somerset 115 homes
- Bath and North East Somerset 82 homes
- Bristol 49 homes
All landlords in North Somerset · NSAH (Alliance Homes): all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.