Who owns the social housing in Castle Point?
Castle Point has 2,183 social homes owned by 25 landlords: the council owns 1,495 (31 March 2025) and housing associations and other registered providers 688 (31 March 2026). The largest is Castle Point Borough Council with 1,495 (68%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only Castle Point) ranges from 54.5% (Castle Point Borough Council) to 77.8% (Chelmer Housing Partnership). England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in Castle Point
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| Castle Point Borough Council council | 1,495 (68%) | — | 54.5% | 0.9% | 92.6% | 19.2 | C3 |
| Chelmer Housing Partnership | 167 (8%) | 0 | 77.8% | 0.1% | 70.4% | 81.6 | not graded |
| Moat Homes | 146 (7%) | 0 | 67.2% | 0.0% | 41.3% | 155.6 | C2 |
| Home Group | 132 (6%) | 3 | 68.2% | 0.1% | 75.3% | 68.4 | C2 |
| Sanctuary Housing Association | 50 (2%) | 1 | 63.9% | 0.2% | 69.6% | 114.0 | C1 |
| Anchor Hanover Group | 48 (2%) | 0 | 86.1% | 0.0% | 78.5% | 46.0 | C3 |
| Peabody Trust | 32 (1%) | 0 | 58.7% | 0.1% | 73.5% | 65.7 | C2 |
| Notting Hill Genesis | 23 (1%) | 0 | 53.8% | 0.4% | 73.2% | 108.3 | C3 |
| Outreach Housing | 14 (1%) | 0 | — | — | — | — | not graded |
| Advance Housing and Support | 12 (1%) | 0 | 80.5% | 0.1% | 93.2% | 59.0 | C2 |
| The Abbeyfield Canvey Island Society | 11 (1%) | 0 | — | — | — | — | not graded |
| Places for People Group | 11 (1%) | 1 | 64.3% | 0.1% | 47.1% | 29.2 | C1 |
* Housing associations only, homes in Castle Point (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
13 smaller landlords with fewer than 10 homes here (42 homes)
Legal and General Affordable Homes (Development 3), Orbit Group, Local Space, The Industrial Dwellings Society (1885), The Papworth Trust, Inclusion Housing Community Interest Company, The Riverside Group, Saffron Housing Trust, NACRO, Southern Housing, Origin Housing, Stonewater, London & Quadrant Housing Trust
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 98% of the social homes in Castle Point belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in East of England.