Midland Heart in West Northamptonshire
Midland Heart owns 192 social homes in West Northamptonshire (31 March 2026) — 1% of the district's 30,386, the 22nd largest of 54 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 78.7% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 2 of 13 other bigger landlords in West Northamptonshire scored higher. Source: Regulator of Social Housing.
Its homes in West Northamptonshire
| General needs (rented) | 107 |
|---|---|
| Supported housing | 37 |
| Housing for older people | 0 |
| Shared ownership and other low-cost home ownership | 48 |
| Failing the Decent Homes Standard (here) | 0 |
How it performs (whole landlord, 2024/25)
| Measure (all of Midland Heart's homes, not only West Northamptonshire) | Midland Heart | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 78.7% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.0% | 0.5% |
| Non-emergency repairs within target (RP02) | 88.1% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 59.8 | 53.9 |
All Tenant Satisfaction Measures of Midland Heart, 2023/24 and 2024/25
Other bigger landlords in West Northamptonshire
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Housing 21 | 323 | 89.8% |
| Bromford Flagship | 985 | 84.1% |
| Nottingham Community Housing Association | 630 | 78.2% |
| Futures Housing Group | 3,580 | 75.5% |
| bpha | 654 | 71.8% |
| Home Group | 329 | 68.2% |
| The Guinness Partnership | 449 | 67.7% |
| West Northamptonshire Council | 11,455 | 67.5% |
| East Midlands Housing Group | 1,506 | 67.5% |
| Orbit Group | 1,404 | 65.6% |
| Paragon Asra Housing | 544 | 64.8% |
| Southern Housing | 413 | 63.0% |
| Amplius Living | 4,552 | 61.8% |
Where else Midland Heart owns homes
42 other areas, 30,510 social homes in total. Largest:
- Birmingham 11,606 homes
- Coventry 3,569 homes
- Wolverhampton 2,143 homes
- Sandwell 1,467 homes
- Leicester 1,094 homes
- Nuneaton and Bedworth 1,041 homes
- East Staffordshire 983 homes
- Dudley 817 homes
- Stoke-on-Trent 806 homes
- Rugby 696 homes
- Lichfield 649 homes
- Tamworth 631 homes
- South Derbyshire 517 homes
- Hinckley and Bosworth 498 homes
- Cannock Chase 445 homes
All landlords in West Northamptonshire · Midland Heart: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.