West Northamptonshire Council in West Northamptonshire
West Northamptonshire Council owns 11,455 social homes in West Northamptonshire (31 March 2025) — 38% of the district's 30,386, the largest of 54 landlords here. Across its whole stock, 67.5% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 7 of 12 other bigger landlords in West Northamptonshire scored higher. Source: Regulator of Social Housing.
How it performs (whole landlord, 2024/25)
| Measure (all of West Northamptonshire Council's homes, not only West Northamptonshire) | West Northamptonshire Council | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 67.5% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 19.2% | 0.5% |
| Non-emergency repairs within target (RP02) | 93.0% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 64.9 | 53.9 |
All Tenant Satisfaction Measures of West Northamptonshire Council, 2023/24 and 2024/25
Other bigger landlords in West Northamptonshire
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Housing 21 | 323 | 89.8% |
| Bromford Flagship | 985 | 84.1% |
| Nottingham Community Housing Association | 630 | 78.2% |
| Futures Housing Group | 3,580 | 75.5% |
| bpha | 654 | 71.8% |
| Home Group | 329 | 68.2% |
| The Guinness Partnership | 449 | 67.7% |
| East Midlands Housing Group | 1,506 | 67.5% |
| Orbit Group | 1,404 | 65.6% |
| Paragon Asra Housing | 544 | 64.8% |
| Southern Housing | 413 | 63.0% |
| Amplius Living | 4,552 | 61.8% |
All landlords in West Northamptonshire · West Northamptonshire Council: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.