Vivid Housing in Surrey Heath
Vivid Housing owns 257 social homes in Surrey Heath (31 March 2026) — 6% of the district's 4,240, the 3rd largest of 23 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 73.3% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 0 of 3 other bigger landlords in Surrey Heath scored higher. Source: Regulator of Social Housing.
Its homes in Surrey Heath
| General needs (rented) | 174 |
|---|---|
| Supported housing | 0 |
| Housing for older people | 0 |
| Shared ownership and other low-cost home ownership | 83 |
| Failing the Decent Homes Standard (here) | 0 |
How it performs (whole landlord, 2024/25)
| Measure (all of Vivid Housing's homes, not only Surrey Heath) | Vivid Housing | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 73.3% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.0% | 0.5% |
| Non-emergency repairs within target (RP02) | 60.5% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 92.0 | 53.9 |
All Tenant Satisfaction Measures of Vivid Housing, 2023/24 and 2024/25
Other bigger landlords in Surrey Heath
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Metropolitan Housing Trust | 405 | 67.7% |
| Accent Group | 2,936 | 64.1% |
| A2Dominion Housing Group | 193 | 60.7% |
Where else Vivid Housing owns homes
25 other areas, 35,410 social homes in total. Largest:
- Basingstoke and Deane 6,983 homes
- Eastleigh 6,123 homes
- Rushmoor 4,977 homes
- Portsmouth 2,903 homes
- Hart 2,830 homes
- Winchester 1,483 homes
- Gosport 1,454 homes
- Havant 1,363 homes
- Test Valley 1,137 homes
- Fareham 1,127 homes
- Southampton 1,098 homes
- Guildford 630 homes
- Wokingham 594 homes
- Waverley 584 homes
- East Hampshire 510 homes
All landlords in Surrey Heath · Vivid Housing: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.