Stoke on Trent City Council in Stoke-on-Trent
Stoke on Trent City Council owns 17,288 social homes in Stoke-on-Trent (31 March 2025) — 66% of the district's 26,216, the largest of 32 landlords here. It did not appear in the regulator's 2024/25 Tenant Satisfaction Measures. Source: Regulator of Social Housing.
17,288homes in Stoke-on-Trent
66%of the district's social homes
C2regulator consumer grade
How it performs (whole landlord, 2024/25)
| Measure (all of Stoke on Trent City Council's homes, not only Stoke-on-Trent) | Stoke on Trent City Council | England median |
|---|---|---|
| Homes not meeting the Decent Homes Standard (RP01) | 1.5% | 0.5% |
| Non-emergency repairs within target (RP02) | 77.9% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 74.9 | 53.9 |
All Tenant Satisfaction Measures of Stoke on Trent City Council, 2023/24 and 2024/25
Other bigger landlords in Stoke-on-Trent
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Housing 21 | 263 | 89.8% |
| Empowering People Inspiring Communities | 1,325 | 80.8% |
| Midland Heart | 806 | 78.7% |
| Your Housing Group | 470 | 75.0% |
| The Riverside Group | 580 | 66.6% |
| Honeycomb Group | 1,873 | 66.0% |
| Sanctuary Housing Association | 1,226 | 63.9% |
| Clarion Housing Group | 696 | 63.7% |
All landlords in Stoke-on-Trent · Stoke on Trent City Council: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.