Anchor Hanover Group in Somerset
Anchor Hanover Group owns 302 social homes in Somerset (31 March 2026) — 1% of the district's 40,895, the 13th largest of 64 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 86.1% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 1 of 10 other bigger landlords in Somerset scored higher. Source: Regulator of Social Housing.
Its homes in Somerset
| General needs (rented) | 0 |
|---|---|
| Supported housing | 0 |
| Housing for older people | 263 |
| Shared ownership and other low-cost home ownership | 39 |
| Failing the Decent Homes Standard (here) | 0 |
How it performs (whole landlord, 2024/25)
| Measure (all of Anchor Hanover Group's homes, not only Somerset) | Anchor Hanover Group | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 86.1% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.0% | 0.5% |
| Non-emergency repairs within target (RP02) | 78.5% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 46.0 | 53.9 |
All Tenant Satisfaction Measures of Anchor Hanover Group, 2023/24 and 2024/25
Other bigger landlords in Somerset
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Selwood Housing Society | 449 | 86.8% |
| LiveWest Homes | 5,385 | 85.9% |
| Aster Group | 4,652 | 79.1% |
| Somerset Council | 9,737 | 79.0% |
| Abri Group | 9,559 | 74.5% |
| Sanctuary Housing Association | 1,045 | 63.9% |
| Hastoe Housing Association | 479 | 63.9% |
| Willow Tree Housing Partnership | 421 | 63.8% |
| Stonewater | 2,438 | 61.8% |
| Magna Housing | 2,587 | 60.0% |
Where else Anchor Hanover Group owns homes
244 other areas, 37,782 social homes in total. Largest:
- Bradford 1,356 homes
- Leeds 1,010 homes
- Birmingham 1,005 homes
- Hackney 938 homes
- North Tyneside 744 homes
- Bolton 732 homes
- North Yorkshire 710 homes
- Newcastle upon Tyne 580 homes
- Northumberland 547 homes
- Liverpool 545 homes
- County Durham 540 homes
- Sunderland 524 homes
- Sefton 478 homes
- Manchester 476 homes
- Nottingham 430 homes
All landlords in Somerset · Anchor Hanover Group: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.