Hastoe Housing Association in Somerset
Hastoe Housing Association owns 479 social homes in Somerset (31 March 2026) — 1% of the district's 40,895, the 9th largest of 64 landlords here. 1 of its homes here failed the Decent Homes Standard. Across its whole stock, 63.9% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 5 of 9 other bigger landlords in Somerset scored higher. Source: Regulator of Social Housing.
Its homes in Somerset
| General needs (rented) | 424 |
|---|---|
| Supported housing | 0 |
| Housing for older people | 0 |
| Shared ownership and other low-cost home ownership | 55 |
| Failing the Decent Homes Standard (here) | 1 |
How it performs (whole landlord, 2024/25)
| Measure (all of Hastoe Housing Association's homes, not only Somerset) | Hastoe Housing Association | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 63.9% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.4% | 0.5% |
| Non-emergency repairs within target (RP02) | 80.3% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 46.9 | 53.9 |
All Tenant Satisfaction Measures of Hastoe Housing Association, 2023/24 and 2024/25
Other bigger landlords in Somerset
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Selwood Housing Society | 449 | 86.8% |
| LiveWest Homes | 5,385 | 85.9% |
| Aster Group | 4,652 | 79.1% |
| Somerset Council | 9,737 | 79.0% |
| Abri Group | 9,559 | 74.5% |
| Sanctuary Housing Association | 1,045 | 63.9% |
| Willow Tree Housing Partnership | 421 | 63.8% |
| Stonewater | 2,438 | 61.8% |
| Magna Housing | 2,587 | 60.0% |
Where else Hastoe Housing Association owns homes
63 other areas, 5,178 social homes in total. Largest:
- Uttlesford 410 homes
- Buckinghamshire 309 homes
- Dorset 282 homes
- Milton Keynes 260 homes
- King's Lynn and West Norfolk 176 homes
- East Suffolk 169 homes
- Chichester 165 homes
- East Devon 140 homes
- Mid Devon 127 homes
- North Devon 127 homes
- South Norfolk 123 homes
- Breckland 120 homes
- Babergh 120 homes
- East Cambridgeshire 118 homes
- Havering 115 homes
All landlords in Somerset · Hastoe Housing Association: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.