Somerset Council in Somerset
Somerset Council owns 9,737 social homes in Somerset (31 March 2025) — 24% of the district's 40,895, the largest of 64 landlords here. Across its whole stock, 79.0% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 3 of 9 other bigger landlords in Somerset scored higher. Source: Regulator of Social Housing.
How it performs (whole landlord, 2024/25)
| Measure (all of Somerset Council's homes, not only Somerset) | Somerset Council | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 79.0% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 2.4% | 0.5% |
| Non-emergency repairs within target (RP02) | 89.8% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 38.3 | 53.9 |
All Tenant Satisfaction Measures of Somerset Council, 2023/24 and 2024/25
Other bigger landlords in Somerset
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Selwood Housing Society | 449 | 86.8% |
| LiveWest Homes | 5,385 | 85.9% |
| Aster Group | 4,652 | 79.1% |
| Abri Group | 9,559 | 74.5% |
| Sanctuary Housing Association | 1,045 | 63.9% |
| Hastoe Housing Association | 479 | 63.9% |
| Willow Tree Housing Partnership | 421 | 63.8% |
| Stonewater | 2,438 | 61.8% |
| Magna Housing | 2,587 | 60.0% |
All landlords in Somerset · Somerset Council: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.