Connexus Homes in Shropshire
Connexus Homes owns 4,929 social homes in Shropshire (31 March 2026) — 24% of the district's 20,703, the 2nd largest of 36 landlords here. 91 of its homes here failed the Decent Homes Standard. Across its whole stock, 76.8% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 3 of 5 other bigger landlords in Shropshire scored higher. Source: Regulator of Social Housing.
Its homes in Shropshire
| General needs (rented) | 3,922 |
|---|---|
| Supported housing | 63 |
| Housing for older people | 613 |
| Shared ownership and other low-cost home ownership | 331 |
| Failing the Decent Homes Standard (here) | 91 |
How it performs (whole landlord, 2024/25)
| Measure (all of Connexus Homes's homes, not only Shropshire) | Connexus Homes | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 76.8% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.5% | 0.5% |
| Non-emergency repairs within target (RP02) | 87.6% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 34.3 | 53.9 |
All Tenant Satisfaction Measures of Connexus Homes, 2023/24 and 2024/25
Other bigger landlords in Shropshire
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Shropshire Council | 4,037 | 84.5% |
| Bromford Flagship | 1,265 | 84.1% |
| The Housing Plus Group | 8,133 | 80.2% |
| Sanctuary Housing Association | 614 | 63.9% |
| Stonewater | 322 | 61.8% |
Where else Connexus Homes owns homes
2 other areas, 10,919 social homes in total. Largest:
- Herefordshire 5,919 homes
- Telford and Wrekin 71 homes
All landlords in Shropshire · Connexus Homes: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.