Community Gateway Association in Preston
Community Gateway Association owns 6,812 social homes in Preston (31 March 2026) — 50% of the district's 13,587, the largest of 38 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 86.2% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 0 of 7 other bigger landlords in Preston scored higher. Source: Regulator of Social Housing.
Its homes in Preston
| General needs (rented) | 6,077 |
|---|---|
| Supported housing | 61 |
| Housing for older people | 604 |
| Shared ownership and other low-cost home ownership | 70 |
| Failing the Decent Homes Standard (here) | 0 |
How it performs (whole landlord, 2024/25)
| Measure (all of Community Gateway Association's homes, not only Preston) | Community Gateway Association | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 86.2% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.0% | 0.5% |
| Non-emergency repairs within target (RP02) | 79.5% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 24.0 | 53.9 |
All Tenant Satisfaction Measures of Community Gateway Association, 2023/24 and 2024/25
Other bigger landlords in Preston
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Legal & General Affordable Homes | 136 | 79.6% |
| Progress Housing Group | 287 | 76.3% |
| Your Housing Group | 956 | 75.0% |
| Great Places Housing Group | 244 | 70.8% |
| Jigsaw Homes Group | 727 | 68.9% |
| Onward Group | 946 | 68.3% |
| Places for People Group | 2,368 | 64.3% |
Where else Community Gateway Association owns homes
5 other areas, 7,021 social homes in total. Largest:
- Blackpool 76 homes
- South Ribble 76 homes
- Fylde 45 homes
- Chorley 6 homes
- West Lancashire 6 homes
All landlords in Preston · Community Gateway Association: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.