Who owns the social housing in Chorley?
Chorley has 7,882 social homes owned by 30 landlords: the council owns 160 (31 March 2025) and housing associations and other registered providers 7,722 (31 March 2026). The largest is Jigsaw Homes Group with 3,696 (47%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only Chorley) ranges from 64.1% (Accent Group) to 76.3% (Progress Housing Group). England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in Chorley
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| Jigsaw Homes Group | 3,696 (47%) | 2 | 68.9% | 0.4% | 80.1% | 41.8 | not graded |
| Places for People Group | 2,082 (26%) | 35 | 64.3% | 0.1% | 47.1% | 29.2 | C1 |
| Accent Group | 589 (7%) | 0 | 64.1% | 0.0% | 81.3% | 72.2 | not graded |
| Progress Housing Group | 405 (5%) | 0 | 76.3% | 0.1% | 84.0% | 71.2 | not graded |
| Onward Group | 216 (3%) | 3 | 68.3% | 0.1% | 81.8% | 62.7 | C1 |
| Chorley Council council | 160 (2%) | — | — | — | — | — | not graded |
| Your Housing Group | 125 (2%) | 0 | 75.0% | 0.0% | 38.1% | 89.7 | C2 |
| New Foundations Housing Association | 87 (1%) | 0 | — | — | — | — | not graded |
| London & Quadrant Housing Trust | 75 (1%) | 0 | 53.5% | 1.6% | 71.1% | 125.5 | C2 |
| Plexus UK (First Project) | 72 (1%) | 0 | — | — | — | — | not graded |
| Anchor Hanover Group | 61 (1%) | 0 | 86.1% | 0.0% | 78.5% | 46.0 | C3 |
| One Vision Housing | 57 (1%) | 0 | 85.5% | 0.0% | 87.5% | 49.9 | C1 |
| Bolton at Home | 47 (1%) | 0 | 66.3% | 0.5% | 79.7% | 68.9 | C2 |
| Care Housing Association | 34 (0%) | 0 | — | — | — | — | not graded |
| Together Housing Group | 34 (0%) | 0 | 80.6% | 0.0% | 89.0% | 56.5 | C1 |
6 more landlords
| Empower Housing Association | 29 (0%) | 0 | — | — | — | — | not graded |
| MTD Housing | 20 (0%) | 0 | — | — | — | — | not graded |
| Creative Support | 16 (0%) | 0 | — | — | — | — | not graded |
| Home Group | 16 (0%) | 0 | 68.2% | 0.1% | 75.3% | 68.4 | C2 |
| Great Places Housing Group | 14 (0%) | 0 | 70.8% | 0.1% | 78.4% | 98.1 | C1 |
| Encircle Housing | 13 (0%) | 0 | — | — | — | — | not graded |
* Housing associations only, homes in Chorley (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
9 smaller landlords with fewer than 10 homes here (34 homes)
Arpeggio Properties, Regenda, Community Gateway Association, Frances Darlington Charity, Sanctuary Housing Association, Halo Housing Association, Harbour Light Assisted Living, The Guinness Partnership, Assured Living Housing Association
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 94% of the social homes in Chorley belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in North West.