Mid Suffolk District Council in Mid Suffolk
Mid Suffolk District Council owns 3,501 social homes in Mid Suffolk (31 March 2025) — 49% of the district's 7,203, the largest of 25 landlords here. Across its whole stock, 66.0% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 5 of 7 other bigger landlords in Mid Suffolk scored higher. Source: Regulator of Social Housing.
How it performs (whole landlord, 2024/25)
| Measure (all of Mid Suffolk District Council's homes, not only Mid Suffolk) | Mid Suffolk District Council | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 66.0% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 15.4% | 0.5% |
| Non-emergency repairs within target (RP02) | 46.5% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 77.2 | 53.9 |
All Tenant Satisfaction Measures of Mid Suffolk District Council, 2023/24 and 2024/25
Other bigger landlords in Mid Suffolk
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Housing 21 | 119 | 89.8% |
| The Havebury Housing Partnership | 530 | 81.8% |
| Flagship Housing | 1,081 | 75.6% |
| Eastlight Community Homes | 213 | 72.7% |
| Orwell Housing Association | 401 | 69.2% |
| Orbit Group | 565 | 65.6% |
| Sanctuary Housing Association | 171 | 63.9% |
All landlords in Mid Suffolk · Mid Suffolk District Council: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.