Who owns the social housing in Havering?
Havering has 15,405 social homes owned by 31 landlords: the council owns 9,364 (31 March 2025) and housing associations and other registered providers 6,041 (31 March 2026). The largest is London Borough of Havering Council with 9,364 (61%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only Havering) ranges from 44.5% (London Borough of Havering Council) to 86.1% (Anchor Hanover Group). England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in Havering
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| London Borough of Havering Council council | 9,364 (61%) | — | 44.5% | 2.8% | 95.0% | 82.5 | not graded |
| London & Quadrant Housing Trust | 1,944 (13%) | 8 | 53.5% | 1.6% | 71.1% | 125.5 | C2 |
| Sanctuary Housing Association | 817 (5%) | 0 | 63.9% | 0.2% | 69.6% | 114.0 | C1 |
| Clarion Housing Group | 680 (4%) | 0 | 63.7% | 0.6% | 76.3% | 52.7 | C2 |
| Chelmer Housing Partnership | 575 (4%) | 0 | 77.8% | 0.1% | 70.4% | 81.6 | not graded |
| The Guinness Partnership | 400 (3%) | 3 | 67.7% | 0.2% | 78.3% | 56.1 | C1 |
| Notting Hill Genesis | 376 (2%) | 1 | 53.8% | 0.4% | 73.2% | 108.3 | C3 |
| The Riverside Group | 219 (1%) | 0 | 66.6% | 0.5% | 76.1% | 88.6 | not graded |
| Anchor Hanover Group | 207 (1%) | 0 | 86.1% | 0.0% | 78.5% | 46.0 | C3 |
| Peabody Trust | 159 (1%) | 0 | 58.7% | 0.1% | 73.5% | 65.7 | C2 |
| Local Space | 137 (1%) | 7 | 75.3% | 2.9% | 74.6% | 60.4 | C2 |
| Hastoe Housing Association | 115 (1%) | 0 | 63.9% | 0.4% | 80.3% | 46.9 | C2 |
| Housing 21 | 113 (1%) | 0 | 89.8% | 0.0% | 97.3% | 12.9 | C1 |
| Home Group | 44 (0%) | 0 | 68.2% | 0.1% | 75.3% | 68.4 | C2 |
| Orbit Group | 42 (0%) | 0 | 65.6% | 0.5% | 67.4% | 87.0 | not graded |
8 more landlords
| A2Dominion Housing Group | 41 (0%) | 0 | 60.7% | 0.2% | 73.9% | 199.9 | not graded |
| Cromwood Housing | 32 (0%) | 0 | — | — | — | — | not graded |
| Brentwood Housing Trust | 29 (0%) | 0 | — | — | — | — | not graded |
| Metropolitan Housing Trust | 18 (0%) | 0 | 67.7% | 2.9% | 83.4% | 115.7 | C2 |
| YMCA Thames Gateway | 18 (0%) | 18 | — | — | — | — | not graded |
| Trinity Housing Association | 17 (0%) | 0 | — | — | — | — | not graded |
| Look Ahead Care and Support | 15 (0%) | 0 | 78.9% | 1.4% | 86.0% | 29.0 | C2 |
| Centrepoint Soho | 12 (0%) | 0 | — | — | — | — | not graded |
* Housing associations only, homes in Havering (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
8 smaller landlords with fewer than 10 homes here (31 homes)
Southern Housing, Bespoke Supportive Tenancies, Rentplus Homes, Newlon Housing Trust, Moat Homes, Habinteg Housing Association, Major Housing Association, Golden Lane Housing
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 99% of the social homes in Havering belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in London.