Brighter Places in Bristol
Brighter Places owns 2,659 social homes in Bristol (31 March 2026) — 6% of the district's 42,656, the 2nd largest of 48 landlords here. 23 of its homes here failed the Decent Homes Standard. Across its whole stock, 60.5% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 8 of 8 other bigger landlords in Bristol scored higher. Source: Regulator of Social Housing.
Its homes in Bristol
| General needs (rented) | 2,374 |
|---|---|
| Supported housing | 119 |
| Housing for older people | 38 |
| Shared ownership and other low-cost home ownership | 128 |
| Failing the Decent Homes Standard (here) | 23 |
How it performs (whole landlord, 2024/25)
| Measure (all of Brighter Places's homes, not only Bristol) | Brighter Places | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 60.5% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 2.8% | 0.5% |
| Non-emergency repairs within target (RP02) | 49.4% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 145.2 | 53.9 |
All Tenant Satisfaction Measures of Brighter Places, 2023/24 and 2024/25
Other bigger landlords in Bristol
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| LiveWest Homes | 2,497 | 85.9% |
| Brunelcare | 1,124 | 85.5% |
| Abri Group | 496 | 74.5% |
| Curo Group (Albion) | 1,208 | 70.3% |
| The Guinness Partnership | 841 | 67.7% |
| Bristol City Council | 26,898 | 64.5% |
| Places for People Group | 2,546 | 64.3% |
| Sovereign Network Group | 1,532 | 63.1% |
Where else Brighter Places owns homes
6 other areas, 3,312 social homes in total. Largest:
- South Gloucestershire 477 homes
- Swindon 107 homes
- Bath and North East Somerset 34 homes
- Somerset 14 homes
- Forest of Dean 14 homes
- North Somerset 7 homes
All landlords in Bristol · Brighter Places: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.