Westward Housing Group in Torbay
Westward Housing Group owns 1,574 social homes in Torbay (31 March 2026) — 25% of the district's 6,206, the 2nd largest of 31 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 79.6% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 1 of 6 other bigger landlords in Torbay scored higher. Source: Regulator of Social Housing.
Its homes in Torbay
| General needs (rented) | 1,064 |
|---|---|
| Supported housing | 58 |
| Housing for older people | 184 |
| Shared ownership and other low-cost home ownership | 268 |
| Failing the Decent Homes Standard (here) | 0 |
How it performs (whole landlord, 2024/25)
| Measure (all of Westward Housing Group's homes, not only Torbay) | Westward Housing Group | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 79.6% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 3.8% | 0.5% |
| Non-emergency repairs within target (RP02) | 83.2% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 69.6 | 53.9 |
All Tenant Satisfaction Measures of Westward Housing Group, 2023/24 and 2024/25
Other bigger landlords in Torbay
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| LiveWest Homes | 501 | 85.9% |
| Aster Group | 140 | 79.1% |
| The Guinness Partnership | 128 | 67.7% |
| Sanctuary Housing Association | 2,745 | 63.9% |
| Sovereign Network Group | 398 | 63.1% |
| Stonewater | 188 | 61.8% |
Where else Westward Housing Group owns homes
11 other areas, 7,299 social homes in total. Largest:
- Torridge 1,928 homes
- Cornwall 1,285 homes
- Plymouth 835 homes
- Teignbridge 560 homes
- South Hams 316 homes
- Mid Devon 313 homes
- Exeter 224 homes
- West Devon 144 homes
- East Devon 69 homes
- North Devon 46 homes
- Wiltshire 5 homes
All landlords in Torbay · Westward Housing Group: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.