Cross Keys Homes in Peterborough
Cross Keys Homes owns 11,089 social homes in Peterborough (31 March 2026) — 59% of the district's 18,670, the largest of 38 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 91.6% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 0 of 7 other bigger landlords in Peterborough scored higher. Source: Regulator of Social Housing.
Its homes in Peterborough
| General needs (rented) | 9,074 |
|---|---|
| Supported housing | 161 |
| Housing for older people | 1,217 |
| Shared ownership and other low-cost home ownership | 631 |
| Failing the Decent Homes Standard (here) | 0 |
How it performs (whole landlord, 2024/25)
| Measure (all of Cross Keys Homes's homes, not only Peterborough) | Cross Keys Homes | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 91.6% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.0% | 0.5% |
| Non-emergency repairs within target (RP02) | 96.7% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 5.5 | 53.9 |
All Tenant Satisfaction Measures of Cross Keys Homes, 2023/24 and 2024/25
Other bigger landlords in Peterborough
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Anchor Hanover Group | 225 | 86.1% |
| bpha | 512 | 71.8% |
| Home Group | 512 | 68.2% |
| Hyde Housing Association | 970 | 65.5% |
| Accent Group | 1,872 | 64.1% |
| Clarion Housing Group | 333 | 63.7% |
| Amplius Living | 1,816 | 61.8% |
Where else Cross Keys Homes owns homes
11 other areas, 13,218 social homes in total. Largest:
- Huntingdonshire 700 homes
- Milton Keynes 309 homes
- Bedford 249 homes
- South Kesteven 218 homes
- North Northamptonshire 189 homes
- South Holland 175 homes
- South Cambridgeshire 113 homes
- Central Bedfordshire 85 homes
- Fenland 67 homes
- Rutland 15 homes
- East Cambridgeshire 9 homes
All landlords in Peterborough · Cross Keys Homes: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.