Cross Keys Homes in Bedford
Cross Keys Homes owns 249 social homes in Bedford (31 March 2026) — 2% of the district's 14,823, the 9th largest of 39 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 91.6% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 0 of 10 other bigger landlords in Bedford scored higher. Source: Regulator of Social Housing.
Its homes in Bedford
| General needs (rented) | 168 |
|---|---|
| Supported housing | 0 |
| Housing for older people | 0 |
| Shared ownership and other low-cost home ownership | 81 |
| Failing the Decent Homes Standard (here) | 0 |
How it performs (whole landlord, 2024/25)
| Measure (all of Cross Keys Homes's homes, not only Bedford) | Cross Keys Homes | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 91.6% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.0% | 0.5% |
| Non-emergency repairs within target (RP02) | 96.7% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 5.5 | 53.9 |
All Tenant Satisfaction Measures of Cross Keys Homes, 2023/24 and 2024/25
Other bigger landlords in Bedford
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Paradigm Housing Group | 236 | 82.0% |
| bpha | 8,795 | 71.8% |
| The Guinness Partnership | 208 | 67.7% |
| Orbit Group | 312 | 65.6% |
| Places for People Group | 479 | 64.3% |
| Accent Group | 251 | 64.1% |
| Stonewater | 1,460 | 61.8% |
| Amplius Living | 280 | 61.8% |
| Peabody Trust | 906 | 58.7% |
| London & Quadrant Housing Trust | 316 | 53.5% |
Where else Cross Keys Homes owns homes
11 other areas, 13,218 social homes in total. Largest:
- Peterborough 11,089 homes
- Huntingdonshire 700 homes
- Milton Keynes 309 homes
- South Kesteven 218 homes
- North Northamptonshire 189 homes
- South Holland 175 homes
- South Cambridgeshire 113 homes
- Central Bedfordshire 85 homes
- Fenland 67 homes
- Rutland 15 homes
- East Cambridgeshire 9 homes
All landlords in Bedford · Cross Keys Homes: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.