North Tyneside Council in North Tyneside
North Tyneside Council owns 13,942 social homes in North Tyneside (31 March 2025) — 66% of the district's 21,207, the largest of 36 landlords here. Across its whole stock, 70.6% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 3 of 6 other bigger landlords in North Tyneside scored higher. Source: Regulator of Social Housing.
How it performs (whole landlord, 2024/25)
| Measure (all of North Tyneside Council's homes, not only North Tyneside) | North Tyneside Council | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 70.6% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 2.9% | 0.5% |
| Non-emergency repairs within target (RP02) | 94.3% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 23.2 | 53.9 |
All Tenant Satisfaction Measures of North Tyneside Council, 2023/24 and 2024/25
Other bigger landlords in North Tyneside
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Anchor Hanover Group | 744 | 86.1% |
| Karbon Homes | 1,740 | 81.5% |
| Bernicia Group | 1,020 | 80.5% |
| Home Group | 1,551 | 68.2% |
| The Riverside Group | 632 | 66.6% |
| Places for People Group | 675 | 64.3% |
All landlords in North Tyneside · North Tyneside Council: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.