Platform Housing Group in Malvern Hills
Platform Housing Group owns 4,629 social homes in Malvern Hills (31 March 2026) — 73% of the district's 6,353, the largest of 18 landlords here. 19 of its homes here failed the Decent Homes Standard. Across its whole stock, 64.6% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 2 of 4 other bigger landlords in Malvern Hills scored higher. Source: Regulator of Social Housing.
Its homes in Malvern Hills
| General needs (rented) | 3,891 |
|---|---|
| Supported housing | 106 |
| Housing for older people | 237 |
| Shared ownership and other low-cost home ownership | 392 |
| Failing the Decent Homes Standard (here) | 19 |
Registered providers counted here: Platform Housing; Platform Housing Group.
How it performs (whole landlord, 2024/25)
| Measure (all of Platform Housing Group's homes, not only Malvern Hills) | Platform Housing Group | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 64.6% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.1% | 0.5% |
| Non-emergency repairs within target (RP02) | 62.3% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 72.9 | 53.9 |
All Tenant Satisfaction Measures of Platform Housing Group, 2023/24 and 2024/25
Other bigger landlords in Malvern Hills
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Bromford Flagship | 350 | 84.1% |
| Citizen Housing Group | 518 | 65.6% |
| Sanctuary Housing Association | 219 | 63.9% |
| Stonewater | 371 | 61.8% |
Where else Platform Housing Group owns homes
71 other areas, 49,648 social homes in total. Largest:
- East Lindsey 7,043 homes
- Worcester 5,567 homes
- Wychavon 4,224 homes
- Derbyshire Dales 3,382 homes
- Birmingham 2,695 homes
- Harborough 2,671 homes
- Herefordshire 2,337 homes
- Leicester 1,229 homes
- Warwick 1,084 homes
- Boston 870 homes
- Rushcliffe 846 homes
- Solihull 808 homes
- North Warwickshire 768 homes
- Charnwood 567 homes
- South Holland 556 homes
All landlords in Malvern Hills · Platform Housing Group: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.