Phoenix Community Housing Association (Bellingham and Downham) in Lewisham
Phoenix Community Housing Association (Bellingham and Downham) owns 6,459 social homes in Lewisham (31 March 2026) — 16% of the district's 39,660, the 3rd largest of 59 landlords here. 10 of its homes here failed the Decent Homes Standard. Across its whole stock, 74.7% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 0 of 7 other bigger landlords in Lewisham scored higher. Source: Regulator of Social Housing.
Its homes in Lewisham
| General needs (rented) | 6,370 |
|---|---|
| Supported housing | 0 |
| Housing for older people | 60 |
| Shared ownership and other low-cost home ownership | 29 |
| Failing the Decent Homes Standard (here) | 10 |
How it performs (whole landlord, 2024/25)
| Measure (all of Phoenix Community Housing Association (Bellingham and Downham)'s homes, not only Lewisham) | Phoenix Community Housing Association (Bellingham and Downham) | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 74.7% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.1% | 0.5% |
| Non-emergency repairs within target (RP02) | 95.5% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 50.6 | 53.9 |
Other bigger landlords in Lewisham
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Hyde Housing Association | 2,837 | 65.5% |
| Clarion Housing Group | 1,047 | 63.7% |
| Southern Housing | 1,261 | 63.0% |
| Peabody Trust | 2,520 | 58.7% |
| London & Quadrant Housing Trust | 6,570 | 53.5% |
| London Borough of Lewisham | 14,131 | 50.8% |
| Hexagon Housing Association | 1,379 | 48.8% |
Where else Phoenix Community Housing Association (Bellingham and Downham) owns homes
1 other area, 6,491 social homes in total. Largest:
- Bromley 32 homes
All landlords in Lewisham · Phoenix Community Housing Association (Bellingham and Downham): all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.