London Borough of Lewisham in Lewisham
London Borough of Lewisham owns 14,131 social homes in Lewisham (31 March 2025) — 36% of the district's 39,660, the largest of 59 landlords here. Across its whole stock, 50.8% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 6 of 7 other bigger landlords in Lewisham scored higher. Source: Regulator of Social Housing.
How it performs (whole landlord, 2024/25)
| Measure (all of London Borough of Lewisham's homes, not only Lewisham) | London Borough of Lewisham | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 50.8% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 17.4% | 0.5% |
| Non-emergency repairs within target (RP02) | 68.9% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 99.3 | 53.9 |
All Tenant Satisfaction Measures of London Borough of Lewisham, 2023/24 and 2024/25
Other bigger landlords in Lewisham
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Phoenix Community Housing Association (Bellingham and Downham) | 6,459 | 74.7% |
| Hyde Housing Association | 2,837 | 65.5% |
| Clarion Housing Group | 1,047 | 63.7% |
| Southern Housing | 1,261 | 63.0% |
| Peabody Trust | 2,520 | 58.7% |
| London & Quadrant Housing Trust | 6,570 | 53.5% |
| Hexagon Housing Association | 1,379 | 48.8% |
All landlords in Lewisham · London Borough of Lewisham: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.