Who owns the social housing in Basildon?
Basildon has 17,530 social homes owned by 28 landlords: the council owns 11,044 (31 March 2025) and housing associations and other registered providers 6,486 (31 March 2026). The largest is Basildon Borough Council with 11,044 (63%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only Basildon) ranges from 53.5% (London & Quadrant Housing Trust) to 77.8% (Chelmer Housing Partnership); the council: 54.1%. England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in Basildon
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| Basildon Borough Council council | 11,044 (63%) | — | 54.1% | 3.0% | 55.9% | 86.8 | C4 |
| Sanctuary Housing Association | 3,127 (18%) | 5 | 63.9% | 0.2% | 69.6% | 114.0 | C1 |
| Clarion Housing Group | 780 (4%) | 1 | 63.7% | 0.6% | 76.3% | 52.7 | C2 |
| Peabody Trust | 571 (3%) | 3 | 58.7% | 0.1% | 73.5% | 65.7 | C2 |
| Moat Homes | 366 (2%) | 0 | 67.2% | 0.0% | 41.3% | 155.6 | C2 |
| London & Quadrant Housing Trust | 348 (2%) | 11 | 53.5% | 1.6% | 71.1% | 125.5 | C2 |
| Notting Hill Genesis | 283 (2%) | 0 | 53.8% | 0.4% | 73.2% | 108.3 | C3 |
| The Guinness Partnership | 233 (1%) | 0 | 67.7% | 0.2% | 78.3% | 56.1 | C1 |
| Chelmer Housing Partnership | 222 (1%) | 0 | 77.8% | 0.1% | 70.4% | 81.6 | not graded |
| Orbit Group | 143 (1%) | 0 | 65.6% | 0.5% | 67.4% | 87.0 | not graded |
| Anchor Hanover Group | 94 (1%) | 9 | 86.1% | 0.0% | 78.5% | 46.0 | C3 |
| Housing 21 | 84 (0%) | 0 | 89.8% | 0.0% | 97.3% | 12.9 | C1 |
| Local Space | 72 (0%) | 1 | 75.3% | 2.9% | 74.6% | 60.4 | C2 |
| Metropolitan Housing Trust | 28 (0%) | 1 | 67.7% | 2.9% | 83.4% | 115.7 | C2 |
| The Abbeyfield Basildon Society | 23 (0%) | 0 | — | — | — | — | not graded |
5 more landlords
| M&G UK Shared Ownership | 19 (0%) | 0 | — | — | — | — | C2* |
| ReSI Homes | 18 (0%) | 0 | — | — | — | — | C2* |
| Hilldale Housing Association | 17 (0%) | 0 | 89.2% | 0.0% | 99.2% | 33.8 | not graded |
| Salvation Army Housing Association | 17 (0%) | 0 | 73.4% | 6.0% | 84.1% | 47.5 | C2 |
| The Abbeyfield Billericay Society | 10 (0%) | 0 | — | — | — | — | not graded |
* Housing associations only, homes in Basildon (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
8 smaller landlords with fewer than 10 homes here (31 homes)
Chrysalis Supported Association, Legal and General Affordable Homes (Capital), Home Group, Look Ahead Care and Support, The Papworth Trust, Advance Housing and Support, Places for People Group, NACRO
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 99% of the social homes in Basildon belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in East of England.