Woking Borough Council in Woking
Woking Borough Council owns 3,290 social homes in Woking (31 March 2025) — 62% of the district's 5,344, the largest of 28 landlords here. Across its whole stock, 58.2% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 6 of 6 other bigger landlords in Woking scored higher. Source: Regulator of Social Housing.
How it performs (whole landlord, 2024/25)
| Measure (all of Woking Borough Council's homes, not only Woking) | Woking Borough Council | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 58.2% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 1.9% | 0.5% |
| Non-emergency repairs within target (RP02) | 90.9% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 21.7 | 53.9 |
All Tenant Satisfaction Measures of Woking Borough Council, 2023/24 and 2024/25
Other bigger landlords in Woking
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Abri Group | 120 | 74.5% |
| Metropolitan Housing Trust | 458 | 67.7% |
| The Guinness Partnership | 225 | 67.7% |
| Paragon Asra Housing | 141 | 64.8% |
| Southern Housing | 256 | 63.0% |
| Stonewater | 424 | 61.8% |
All landlords in Woking · Woking Borough Council: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.