Waverley Borough Council in Waverley
Waverley Borough Council owns 4,778 social homes in Waverley (31 March 2025) — 61% of the district's 7,841, the largest of 28 landlords here. Across its whole stock, 71.8% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 4 of 8 other bigger landlords in Waverley scored higher. Source: Regulator of Social Housing.
How it performs (whole landlord, 2024/25)
| Measure (all of Waverley Borough Council's homes, not only Waverley) | Waverley Borough Council | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 71.8% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 5.3% | 0.5% |
| Non-emergency repairs within target (RP02) | 84.5% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 60.6 | 53.9 |
All Tenant Satisfaction Measures of Waverley Borough Council, 2023/24 and 2024/25
Other bigger landlords in Waverley
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Aster Group | 252 | 79.1% |
| English Rural Housing Association | 101 | 77.0% |
| Abri Group | 144 | 74.5% |
| Vivid Housing | 584 | 73.3% |
| Metropolitan Housing Trust | 431 | 67.7% |
| Clarion Housing Group | 411 | 63.7% |
| Southern Housing | 309 | 63.0% |
| Stonewater | 324 | 61.8% |
All landlords in Waverley · Waverley Borough Council: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.