London Borough of Redbridge in Redbridge
London Borough of Redbridge owns 4,682 social homes in Redbridge (31 March 2025) — 44% of the district's 10,662, the largest of 35 landlords here. Across its whole stock, 65.8% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 3 of 9 other bigger landlords in Redbridge scored higher. Source: Regulator of Social Housing.
How it performs (whole landlord, 2024/25)
| Measure (all of London Borough of Redbridge's homes, not only Redbridge) | London Borough of Redbridge | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 65.8% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 6.7% | 0.5% |
| Non-emergency repairs within target (RP02) | 93.4% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 55.0 | 53.9 |
All Tenant Satisfaction Measures of London Borough of Redbridge, 2023/24 and 2024/25
Other bigger landlords in Redbridge
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Housing 21 | 232 | 89.8% |
| Anchor Hanover Group | 326 | 86.1% |
| Metropolitan Housing Trust | 169 | 67.7% |
| Sanctuary Housing Association | 560 | 63.9% |
| Clarion Housing Group | 568 | 63.7% |
| Southern Housing | 143 | 63.0% |
| Peabody Trust | 436 | 58.7% |
| Notting Hill Genesis | 379 | 53.8% |
| London & Quadrant Housing Trust | 2,091 | 53.5% |
All landlords in Redbridge · London Borough of Redbridge: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.