Kingston upon Hull City Council in Kingston upon Hull
Kingston upon Hull City Council owns 22,883 social homes in Kingston upon Hull (31 March 2025) — 68% of the district's 33,421, the largest of 36 landlords here. Across its whole stock, 72.4% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 4 of 7 other bigger landlords in Kingston upon Hull scored higher. Source: Regulator of Social Housing.
How it performs (whole landlord, 2024/25)
| Measure (all of Kingston upon Hull City Council's homes, not only Kingston upon Hull) | Kingston upon Hull City Council | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 72.4% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 10.6% | 0.5% |
| Non-emergency repairs within target (RP02) | 67.7% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 37.9 | 53.9 |
All Tenant Satisfaction Measures of Kingston upon Hull City Council, 2023/24 and 2024/25
Other bigger landlords in Kingston upon Hull
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Pickering and Ferens Homes | 1,427 | 92.5% |
| Anchor Hanover Group | 364 | 86.1% |
| Together Housing Group | 925 | 80.6% |
| Thirteen Housing Group | 767 | 77.0% |
| The Riverside Group | 1,428 | 66.6% |
| Places for People Group | 2,134 | 64.3% |
| Sanctuary Housing Association | 1,556 | 63.9% |
All landlords in Kingston upon Hull · Kingston upon Hull City Council: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.