London Borough of Hillingdon in Hillingdon
London Borough of Hillingdon owns 10,430 social homes in Hillingdon (31 March 2025) — 52% of the district's 20,065, the largest of 43 landlords here. Across its whole stock, 59.0% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 6 of 10 other bigger landlords in Hillingdon scored higher. Source: Regulator of Social Housing.
How it performs (whole landlord, 2024/25)
| Measure (all of London Borough of Hillingdon's homes, not only Hillingdon) | London Borough of Hillingdon | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 59.0% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 18.2% | 0.5% |
| Non-emergency repairs within target (RP02) | 85.7% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 44.6 | 53.9 |
All Tenant Satisfaction Measures of London Borough of Hillingdon, 2023/24 and 2024/25
Other bigger landlords in Hillingdon
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Anchor Hanover Group | 217 | 86.1% |
| Paradigm Housing Group | 443 | 82.0% |
| Home Group | 406 | 68.2% |
| The Guinness Partnership | 1,452 | 67.7% |
| Metropolitan Housing Trust | 649 | 67.7% |
| A2Dominion Housing Group | 1,561 | 60.7% |
| Peabody Trust | 1,732 | 58.7% |
| Notting Hill Genesis | 804 | 53.8% |
| London & Quadrant Housing Trust | 651 | 53.5% |
| Karibu Community Homes | 380 | 44.9% |
All landlords in Hillingdon · London Borough of Hillingdon: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.