London Borough of Harrow in Harrow
London Borough of Harrow owns 4,863 social homes in Harrow (31 March 2025) — 44% of the district's 10,946, the largest of 41 landlords here. Across its whole stock, 52.1% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 10 of 11 other bigger landlords in Harrow scored higher. Source: Regulator of Social Housing.
How it performs (whole landlord, 2024/25)
| Measure (all of London Borough of Harrow's homes, not only Harrow) | London Borough of Harrow | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 52.1% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 2.8% | 0.5% |
| Non-emergency repairs within target (RP02) | 47.6% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 79.7 | 53.9 |
All Tenant Satisfaction Measures of London Borough of Harrow, 2023/24 and 2024/25
Other bigger landlords in Harrow
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Anchor Hanover Group | 186 | 86.1% |
| Paradigm Housing Group | 148 | 82.0% |
| Home Group | 833 | 68.2% |
| Metropolitan Housing Trust | 649 | 67.7% |
| Origin Housing | 403 | 63.6% |
| Sovereign Network Group | 609 | 63.1% |
| A2Dominion Housing Group | 792 | 60.7% |
| Peabody Trust | 146 | 58.7% |
| Notting Hill Genesis | 662 | 53.8% |
| London & Quadrant Housing Trust | 250 | 53.5% |
| Karibu Community Homes | 168 | 44.9% |
All landlords in Harrow · London Borough of Harrow: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.