London Borough of Hammersmith and Fulham in Hammersmith and Fulham
London Borough of Hammersmith and Fulham owns 11,917 social homes in Hammersmith and Fulham (31 March 2025) — 44% of the district's 27,176, the largest of 41 landlords here. Across its whole stock, 62.7% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 5 of 9 other bigger landlords in Hammersmith and Fulham scored higher. Source: Regulator of Social Housing.
How it performs (whole landlord, 2024/25)
| Measure (all of London Borough of Hammersmith and Fulham's homes, not only Hammersmith and Fulham) | London Borough of Hammersmith and Fulham | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 62.7% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 4.1% | 0.5% |
| Non-emergency repairs within target (RP02) | 86.2% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 145.2 | 53.9 |
All Tenant Satisfaction Measures of London Borough of Hammersmith and Fulham, 2023/24 and 2024/25
Other bigger landlords in Hammersmith and Fulham
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Abri Group | 500 | 74.5% |
| The Guinness Partnership | 2,827 | 67.7% |
| Metropolitan Housing Trust | 376 | 67.7% |
| Clarion Housing Group | 349 | 63.7% |
| Southern Housing | 923 | 63.0% |
| A2Dominion Housing Group | 618 | 60.7% |
| Peabody Trust | 2,513 | 58.7% |
| Notting Hill Genesis | 5,017 | 53.8% |
| London & Quadrant Housing Trust | 554 | 53.5% |
All landlords in Hammersmith and Fulham · London Borough of Hammersmith and Fulham: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.