Derby City Council in Derby
Derby City Council owns 12,602 social homes in Derby (31 March 2025) — 58% of the district's 21,693, the largest of 40 landlords here. Across its whole stock, 85.0% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 1 of 6 other bigger landlords in Derby scored higher. Source: Regulator of Social Housing.
How it performs (whole landlord, 2024/25)
| Measure (all of Derby City Council's homes, not only Derby) | Derby City Council | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 85.0% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.7% | 0.5% |
| Non-emergency repairs within target (RP02) | 85.9% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 51.8 | 53.9 |
All Tenant Satisfaction Measures of Derby City Council, 2023/24 and 2024/25
Other bigger landlords in Derby
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Anchor Hanover Group | 251 | 86.1% |
| Metropolitan Housing Trust | 2,348 | 67.7% |
| The Guinness Partnership | 879 | 67.7% |
| The Riverside Group | 694 | 66.6% |
| Places for People Group | 2,528 | 64.3% |
| Amplius Living | 677 | 61.8% |
All landlords in Derby · Derby City Council: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.