Dartford Borough Council in Dartford
Dartford Borough Council owns 4,202 social homes in Dartford (31 March 2025) — 51% of the district's 8,175, the largest of 28 landlords here. Across its whole stock, 73.6% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 2 of 8 other bigger landlords in Dartford scored higher. Source: Regulator of Social Housing.
How it performs (whole landlord, 2024/25)
| Measure (all of Dartford Borough Council's homes, not only Dartford) | Dartford Borough Council | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 73.6% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 2.4% | 0.5% |
| Non-emergency repairs within target (RP02) | 77.4% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 17.6 | 53.9 |
All Tenant Satisfaction Measures of Dartford Borough Council, 2023/24 and 2024/25
Other bigger landlords in Dartford
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Sage Homes RP | 160 | 86.2% |
| West Kent Housing Association | 175 | 74.5% |
| Moat Homes | 947 | 67.2% |
| Orbit Group | 100 | 65.6% |
| Hyde Housing Association | 739 | 65.5% |
| Places for People Group | 108 | 64.3% |
| Clarion Housing Group | 695 | 63.7% |
| Southern Housing | 125 | 63.0% |
All landlords in Dartford · Dartford Borough Council: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.