London Borough of Barnet in Barnet
London Borough of Barnet owns 9,984 social homes in Barnet (31 March 2025) — 44% of the district's 22,890, the largest of 61 landlords here. Across its whole stock, 59.4% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 7 of 10 other bigger landlords in Barnet scored higher. Source: Regulator of Social Housing.
How it performs (whole landlord, 2024/25)
| Measure (all of London Borough of Barnet's homes, not only Barnet) | London Borough of Barnet | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 59.4% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 2.9% | 0.5% |
| Non-emergency repairs within target (RP02) | 59.0% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 79.6 | 53.9 |
All Tenant Satisfaction Measures of London Borough of Barnet, 2023/24 and 2024/25
Other bigger landlords in Barnet
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Home Group | 549 | 68.2% |
| Metropolitan Housing Trust | 1,145 | 67.7% |
| Sanctuary Housing Association | 349 | 63.9% |
| Clarion Housing Group | 354 | 63.7% |
| Origin Housing | 361 | 63.6% |
| Sovereign Network Group | 867 | 63.1% |
| Southern Housing | 345 | 63.0% |
| Peabody Trust | 1,701 | 58.7% |
| Notting Hill Genesis | 3,137 | 53.8% |
| London & Quadrant Housing Trust | 832 | 53.5% |
All landlords in Barnet · London Borough of Barnet: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.