Swindon Borough Council in Swindon
Swindon Borough Council owns 10,381 social homes in Swindon (31 March 2025) — 59% of the district's 17,734, the largest of 33 landlords here. Across its whole stock, 53.6% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 8 of 8 other bigger landlords in Swindon scored higher. Source: Regulator of Social Housing.
How it performs (whole landlord, 2024/25)
| Measure (all of Swindon Borough Council's homes, not only Swindon) | Swindon Borough Council | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 53.6% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 12.8% | 0.5% |
| Non-emergency repairs within target (RP02) | 80.3% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 56.6 | 53.9 |
All Tenant Satisfaction Measures of Swindon Borough Council, 2023/24 and 2024/25
Other bigger landlords in Swindon
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Housing 21 | 190 | 89.8% |
| Bromford Flagship | 233 | 84.1% |
| Aster Group | 582 | 79.1% |
| The Guinness Partnership | 311 | 67.7% |
| Sanctuary Housing Association | 885 | 63.9% |
| Sovereign Network Group | 1,700 | 63.1% |
| Stonewater | 1,091 | 61.8% |
| GreenSquareAccord | 1,157 | 58.2% |
All landlords in Swindon · Swindon Borough Council: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.