Solihull Metropolitan Borough Council in Solihull
Solihull Metropolitan Borough Council owns 9,978 social homes in Solihull (31 March 2025) — 69% of the district's 14,364, the largest of 33 landlords here. Across its whole stock, 77.2% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 1 of 4 other bigger landlords in Solihull scored higher. Source: Regulator of Social Housing.
How it performs (whole landlord, 2024/25)
| Measure (all of Solihull Metropolitan Borough Council's homes, not only Solihull) | Solihull Metropolitan Borough Council | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 77.2% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 1.8% | 0.5% |
| Non-emergency repairs within target (RP02) | 81.6% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 43.0 | 53.9 |
All Tenant Satisfaction Measures of Solihull Metropolitan Borough Council, 2023/24 and 2024/25
Other bigger landlords in Solihull
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Bromford Flagship | 1,180 | 84.1% |
| Citizen Housing Group | 1,029 | 65.6% |
| Platform Housing Group | 808 | 64.6% |
| Sanctuary Housing Association | 199 | 63.9% |
All landlords in Solihull · Solihull Metropolitan Borough Council: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.