Arches Housing in Sheffield
Arches Housing owns 938 social homes in Sheffield (31 March 2026) — 2% of the district's 56,734, the 9th largest of 45 landlords here. 1 of its homes here failed the Decent Homes Standard. Across its whole stock, 83.9% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 0 of 9 other bigger landlords in Sheffield scored higher. Source: Regulator of Social Housing.
Its homes in Sheffield
| General needs (rented) | 871 |
|---|---|
| Supported housing | 44 |
| Housing for older people | 0 |
| Shared ownership and other low-cost home ownership | 23 |
| Failing the Decent Homes Standard (here) | 1 |
How it performs (whole landlord, 2024/25)
| Measure (all of Arches Housing's homes, not only Sheffield) | Arches Housing | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 83.9% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.0% | 0.5% |
| Non-emergency repairs within target (RP02) | 90.8% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 59.7 | 53.9 |
All Tenant Satisfaction Measures of Arches Housing, 2023/24 and 2024/25
Other bigger landlords in Sheffield
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Together Housing Group | 1,947 | 80.6% |
| Acis Group | 1,105 | 80.4% |
| South Yorkshire Housing Association | 1,995 | 77.1% |
| Great Places Housing Group | 2,147 | 70.8% |
| The Guinness Partnership | 2,353 | 67.7% |
| Sheffield City Council | 38,153 | 67.6% |
| Yorkshire Housing | 608 | 66.3% |
| Places for People Group | 2,600 | 64.3% |
| Sanctuary Housing Association | 2,987 | 63.9% |
Where else Arches Housing owns homes
3 other areas, 1,379 social homes in total. Largest:
- Rotherham 405 homes
- Chesterfield 27 homes
- North East Derbyshire 9 homes
All landlords in Sheffield · Arches Housing: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.