Runnymede Borough Council in Runnymede
Runnymede Borough Council owns 3,055 social homes in Runnymede (31 March 2025) — 51% of the district's 5,964, the largest of 24 landlords here. Across its whole stock, 70.3% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 1 of 6 other bigger landlords in Runnymede scored higher. Source: Regulator of Social Housing.
How it performs (whole landlord, 2024/25)
| Measure (all of Runnymede Borough Council's homes, not only Runnymede) | Runnymede Borough Council | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 70.3% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 15.1% | 0.5% |
| Non-emergency repairs within target (RP02) | 75.8% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 39.0 | 53.9 |
All Tenant Satisfaction Measures of Runnymede Borough Council, 2023/24 and 2024/25
Other bigger landlords in Runnymede
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Anchor Hanover Group | 169 | 86.1% |
| Metropolitan Housing Trust | 464 | 67.7% |
| Paragon Asra Housing | 215 | 64.8% |
| Accent Group | 241 | 64.1% |
| Southern Housing | 782 | 63.0% |
| A2Dominion Housing Group | 491 | 60.7% |
All landlords in Runnymede · Runnymede Borough Council: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.