Rotherham Metropolitan Borough Council in Rotherham
Rotherham Metropolitan Borough Council owns 20,099 social homes in Rotherham (31 March 2025) — 77% of the district's 26,037, the largest of 31 landlords here. Across its whole stock, 78.2% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 3 of 7 other bigger landlords in Rotherham scored higher. Source: Regulator of Social Housing.
How it performs (whole landlord, 2024/25)
| Measure (all of Rotherham Metropolitan Borough Council's homes, not only Rotherham) | Rotherham Metropolitan Borough Council | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 78.2% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 7.2% | 0.5% |
| Non-emergency repairs within target (RP02) | 96.7% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 17.7 | 53.9 |
All Tenant Satisfaction Measures of Rotherham Metropolitan Borough Council, 2023/24 and 2024/25
Other bigger landlords in Rotherham
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Vico Homes | 287 | 84.6% |
| Arches Housing | 405 | 83.9% |
| Together Housing Group | 559 | 80.6% |
| South Yorkshire Housing Association | 1,190 | 77.1% |
| Great Places Housing Group | 501 | 70.8% |
| The Guinness Partnership | 758 | 67.7% |
| Sanctuary Housing Association | 803 | 63.9% |
All landlords in Rotherham · Rotherham Metropolitan Borough Council: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.