Redditch Borough Council in Redditch
Redditch Borough Council owns 5,533 social homes in Redditch (31 March 2025) — 66% of the district's 8,349, the largest of 23 landlords here. Across its whole stock, 56.7% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 8 of 8 other bigger landlords in Redditch scored higher. Source: Regulator of Social Housing.
How it performs (whole landlord, 2024/25)
| Measure (all of Redditch Borough Council's homes, not only Redditch) | Redditch Borough Council | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 56.7% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 4.2% | 0.5% |
| Non-emergency repairs within target (RP02) | 65.7% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 22.4 | 53.9 |
All Tenant Satisfaction Measures of Redditch Borough Council, 2023/24 and 2024/25
Other bigger landlords in Redditch
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Housing 21 | 123 | 89.8% |
| Bromford Flagship | 277 | 84.1% |
| Walsall Housing Group | 123 | 77.2% |
| Bromsgrove District Housing Trust | 194 | 75.4% |
| Rooftop Housing Group | 135 | 65.9% |
| Citizen Housing Group | 144 | 65.6% |
| Platform Housing Group | 452 | 64.6% |
| GreenSquareAccord | 752 | 58.2% |
All landlords in Redditch · Redditch Borough Council: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.