Reading Borough Council in Reading
Reading Borough Council owns 6,944 social homes in Reading (31 March 2025) — 54% of the district's 12,903, the largest of 34 landlords here. Across its whole stock, 71.2% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 1 of 10 other bigger landlords in Reading scored higher. Source: Regulator of Social Housing.
How it performs (whole landlord, 2024/25)
| Measure (all of Reading Borough Council's homes, not only Reading) | Reading Borough Council | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 71.2% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 7.8% | 0.5% |
| Non-emergency repairs within target (RP02) | 82.1% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 67.9 | 53.9 |
All Tenant Satisfaction Measures of Reading Borough Council, 2023/24 and 2024/25
Other bigger landlords in Reading
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Abri Group | 325 | 74.5% |
| Home Group | 396 | 68.2% |
| Metropolitan Housing Trust | 693 | 67.7% |
| Sanctuary Housing Association | 250 | 63.9% |
| Sovereign Network Group | 349 | 63.1% |
| Southern Housing | 781 | 63.0% |
| Stonewater | 506 | 61.8% |
| A2Dominion Housing Group | 333 | 60.7% |
| Peabody Trust | 1,009 | 58.7% |
| London & Quadrant Housing Trust | 514 | 53.5% |
All landlords in Reading · Reading Borough Council: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.