Portsmouth City Council in Portsmouth
Portsmouth City Council owns 10,474 social homes in Portsmouth (31 March 2025) — 60% of the district's 17,348, the largest of 33 landlords here. Across its whole stock, 83.6% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 1 of 6 other bigger landlords in Portsmouth scored higher. Source: Regulator of Social Housing.
How it performs (whole landlord, 2024/25)
| Measure (all of Portsmouth City Council's homes, not only Portsmouth) | Portsmouth City Council | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 83.6% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 4.5% | 0.5% |
| Non-emergency repairs within target (RP02) | 84.7% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 16.1 | 53.9 |
All Tenant Satisfaction Measures of Portsmouth City Council, 2023/24 and 2024/25
Other bigger landlords in Portsmouth
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Housing 21 | 283 | 89.8% |
| Abri Group | 839 | 74.5% |
| Vivid Housing | 2,903 | 73.3% |
| The Guinness Partnership | 324 | 67.7% |
| Hyde Housing Association | 288 | 65.5% |
| Southern Housing | 683 | 63.0% |
Where else Portsmouth City Council owns homes
1 other area. Largest:
- Havant 4,958 homes
All landlords in Portsmouth · Portsmouth City Council: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.