Oxford City Council in Oxford
Oxford City Council owns 7,900 social homes in Oxford (31 March 2025) — 60% of the district's 13,209, the largest of 30 landlords here. Across its whole stock, 77.4% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 1 of 6 other bigger landlords in Oxford scored higher. Source: Regulator of Social Housing.
How it performs (whole landlord, 2024/25)
| Measure (all of Oxford City Council's homes, not only Oxford) | Oxford City Council | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 77.4% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 3.0% | 0.5% |
| Non-emergency repairs within target (RP02) | 97.3% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 48.9 | 53.9 |
All Tenant Satisfaction Measures of Oxford City Council, 2023/24 and 2024/25
Other bigger landlords in Oxford
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Anchor Hanover Group | 253 | 86.1% |
| Home Group | 253 | 68.2% |
| Orbit Group | 141 | 65.6% |
| A2Dominion Housing Group | 1,035 | 60.7% |
| Peabody Trust | 1,430 | 58.7% |
| GreenSquareAccord | 1,426 | 58.2% |
All landlords in Oxford · Oxford City Council: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.