Nottingham City Council in Nottingham
Nottingham City Council owns 24,108 social homes in Nottingham (31 March 2025) — 68% of the district's 35,451, the largest of 44 landlords here. Across its whole stock, 59.5% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 8 of 8 other bigger landlords in Nottingham scored higher. Source: Regulator of Social Housing.
How it performs (whole landlord, 2024/25)
| Measure (all of Nottingham City Council's homes, not only Nottingham) | Nottingham City Council | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 59.5% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.3% | 0.5% |
| Non-emergency repairs within target (RP02) | 83.3% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 41.7 | 53.9 |
All Tenant Satisfaction Measures of Nottingham City Council, 2023/24 and 2024/25
Other bigger landlords in Nottingham
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Anchor Hanover Group | 430 | 86.1% |
| Framework Housing Association | 559 | 85.0% |
| Nottingham Community Housing Association | 2,481 | 78.2% |
| Tuntum Housing Association | 992 | 71.0% |
| Metropolitan Housing Trust | 1,940 | 67.7% |
| The Guinness Partnership | 396 | 67.7% |
| Paragon Asra Housing | 877 | 64.8% |
| Places for People Group | 1,419 | 64.3% |
All landlords in Nottingham · Nottingham City Council: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.