North Yorkshire Council in North Yorkshire
North Yorkshire Council owns 8,551 social homes in North Yorkshire (31 March 2025) — 22% of the district's 39,742, the largest of 62 landlords here. Across its whole stock, 69.1% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 8 of 15 other bigger landlords in North Yorkshire scored higher. Source: Regulator of Social Housing.
How it performs (whole landlord, 2024/25)
| Measure (all of North Yorkshire Council's homes, not only North Yorkshire) | North Yorkshire Council | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 69.1% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.0% | 0.5% |
| Non-emergency repairs within target (RP02) | 68.8% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 36.5 | 53.9 |
All Tenant Satisfaction Measures of North Yorkshire Council, 2023/24 and 2024/25
Other bigger landlords in North Yorkshire
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Housing 21 | 532 | 89.8% |
| Broadacres Housing Association | 6,749 | 87.4% |
| Anchor Hanover Group | 710 | 86.1% |
| Vico Homes | 423 | 84.6% |
| Karbon Homes | 1,000 | 81.5% |
| Together Housing Group | 1,935 | 80.6% |
| Leeds Federated Housing Association | 667 | 79.4% |
| Thirteen Housing Group | 708 | 77.0% |
| Home Group | 2,199 | 68.2% |
| The Guinness Partnership | 509 | 67.7% |
| Beyond Housing | 4,700 | 67.1% |
| Yorkshire Housing | 5,837 | 66.3% |
| Accent Group | 678 | 64.1% |
| Sanctuary Housing Association | 1,240 | 63.9% |
| Stonewater | 502 | 61.8% |
All landlords in North Yorkshire · North Yorkshire Council: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.