New Forest District Council in New Forest
New Forest District Council owns 5,220 social homes in New Forest (31 March 2025) — 57% of the district's 9,188, the largest of 25 landlords here. Across its whole stock, 84.3% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 0 of 6 other bigger landlords in New Forest scored higher. Source: Regulator of Social Housing.
How it performs (whole landlord, 2024/25)
| Measure (all of New Forest District Council's homes, not only New Forest) | New Forest District Council | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 84.3% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 1.2% | 0.5% |
| Non-emergency repairs within target (RP02) | 93.7% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 13.0 | 53.9 |
All Tenant Satisfaction Measures of New Forest District Council, 2023/24 and 2024/25
Other bigger landlords in New Forest
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Aster Group | 246 | 79.1% |
| Abri Group | 887 | 74.5% |
| Vivid Housing | 211 | 73.3% |
| Places for People Group | 111 | 64.3% |
| Sovereign Network Group | 1,859 | 63.1% |
| Stonewater | 192 | 61.8% |
All landlords in New Forest · New Forest District Council: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.