London Borough of Islington in Islington
London Borough of Islington owns 25,530 social homes in Islington (31 March 2025) — 59% of the district's 43,402, the largest of 50 landlords here. Across its whole stock, 66.5% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 2 of 8 other bigger landlords in Islington scored higher. Source: Regulator of Social Housing.
How it performs (whole landlord, 2024/25)
| Measure (all of London Borough of Islington's homes, not only Islington) | London Borough of Islington | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 66.5% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 4.0% | 0.5% |
| Non-emergency repairs within target (RP02) | 76.4% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 68.1 | 53.9 |
All Tenant Satisfaction Measures of London Borough of Islington, 2023/24 and 2024/25
Other bigger landlords in Islington
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| The Guinness Partnership | 554 | 67.7% |
| The Riverside Group | 635 | 66.6% |
| Hyde Housing Association | 1,070 | 65.5% |
| Clarion Housing Group | 3,311 | 63.7% |
| Southern Housing | 1,347 | 63.0% |
| Newlon Housing Trust | 1,576 | 61.2% |
| Peabody Trust | 5,296 | 58.7% |
| Islington and Shoreditch Housing Association | 843 | 57.5% |
All landlords in Islington · London Borough of Islington: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.