Gravesham Borough Council in Gravesham
Gravesham Borough Council owns 5,642 social homes in Gravesham (31 March 2025) — 68% of the district's 8,350, the largest of 21 landlords here. Across its whole stock, 71.1% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 0 of 4 other bigger landlords in Gravesham scored higher. Source: Regulator of Social Housing.
How it performs (whole landlord, 2024/25)
| Measure (all of Gravesham Borough Council's homes, not only Gravesham) | Gravesham Borough Council | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 71.1% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 5.2% | 0.5% |
| Non-emergency repairs within target (RP02) | 89.5% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 22.7 | 53.9 |
All Tenant Satisfaction Measures of Gravesham Borough Council, 2023/24 and 2024/25
Other bigger landlords in Gravesham
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Moat Homes | 653 | 67.2% |
| Orbit Group | 100 | 65.6% |
| Hyde Housing Association | 403 | 65.5% |
| Peabody Trust | 476 | 58.7% |
All landlords in Gravesham · Gravesham Borough Council: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.