Eastbourne Borough Council in Eastbourne
Eastbourne Borough Council owns 3,464 social homes in Eastbourne (31 March 2025) — 56% of the district's 6,194, the largest of 26 landlords here. Across its whole stock, 69.5% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 1 of 6 other bigger landlords in Eastbourne scored higher. Source: Regulator of Social Housing.
How it performs (whole landlord, 2024/25)
| Measure (all of Eastbourne Borough Council's homes, not only Eastbourne) | Eastbourne Borough Council | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 69.5% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 6.1% | 0.5% |
| Non-emergency repairs within target (RP02) | 74.5% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 64.4 | 53.9 |
All Tenant Satisfaction Measures of Eastbourne Borough Council, 2023/24 and 2024/25
Other bigger landlords in Eastbourne
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Anchor Hanover Group | 182 | 86.1% |
| Home Group | 146 | 68.2% |
| Orbit Group | 140 | 65.6% |
| Places for People Group | 541 | 64.3% |
| Southern Housing | 410 | 63.0% |
| Stonewater | 796 | 61.8% |
All landlords in Eastbourne · Eastbourne Borough Council: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.