Dover District Council in Dover
Dover District Council owns 4,463 social homes in Dover (31 March 2025) — 56% of the district's 7,940, the largest of 27 landlords here. Across its whole stock, 77.3% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 2 of 9 other bigger landlords in Dover scored higher. Source: Regulator of Social Housing.
How it performs (whole landlord, 2024/25)
| Measure (all of Dover District Council's homes, not only Dover) | Dover District Council | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 77.3% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 2.5% | 0.5% |
| Non-emergency repairs within target (RP02) | 91.4% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 34.7 | 53.9 |
All Tenant Satisfaction Measures of Dover District Council, 2023/24 and 2024/25
Other bigger landlords in Dover
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Housing 21 | 211 | 89.8% |
| Anchor Hanover Group | 103 | 86.1% |
| West Kent Housing Association | 169 | 74.5% |
| Moat Homes | 214 | 67.2% |
| Orbit Group | 259 | 65.6% |
| Places for People Group | 247 | 64.3% |
| Sanctuary Housing Association | 307 | 63.9% |
| Southern Housing | 776 | 63.0% |
| Peabody Trust | 734 | 58.7% |
All landlords in Dover · Dover District Council: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.