Dacorum Borough Council in Dacorum
Dacorum Borough Council owns 10,121 social homes in Dacorum (31 March 2025) — 69% of the district's 14,661, the largest of 33 landlords here. Across its whole stock, 56.3% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 6 of 6 other bigger landlords in Dacorum scored higher. Source: Regulator of Social Housing.
How it performs (whole landlord, 2024/25)
| Measure (all of Dacorum Borough Council's homes, not only Dacorum) | Dacorum Borough Council | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 56.3% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 2.9% | 0.5% |
| Non-emergency repairs within target (RP02) | 90.5% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 57.8 | 53.9 |
All Tenant Satisfaction Measures of Dacorum Borough Council, 2023/24 and 2024/25
Other bigger landlords in Dacorum
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Paradigm Housing Group | 274 | 82.0% |
| Watford Community Housing Trust | 443 | 71.6% |
| Hightown Housing Association | 2,111 | 68.3% |
| Metropolitan Housing Trust | 212 | 67.7% |
| Clarion Housing Group | 750 | 63.7% |
| Peabody Trust | 169 | 58.7% |
All landlords in Dacorum · Dacorum Borough Council: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.